All posts tagged: user experience

Joining Strings

After extended conversations, I was recently asked to join Strings to help build a new content publishing and social media platform. It’s an opportunity for me to help inform and build the product roadmap — based largely on entirely new user research — at a consumer app startup. It’s critical to understand who users are, […]

Trust & UX in Marketplaces

Trust is critical to building a successful marketplace. But trust is not the same as good user experience. Update 1/28/19: This morning I saw a post by Brianne Kimmel about the risk of losing trust (full of fun references to Fyre Fest). Her post is a good reminder that trust is tough to build, easily […]